Thursday, October 31, 2019

Warranties as Contracts Coursework Example | Topics and Well Written Essays - 500 words

Warranties as Contracts - Coursework Example This paper illustrates that warranty is a condition which is collateral to the existing status of the contract. A contract can still do without the prevailing condition of the warranty. When an individual buys a product, he has a warranty attached to it. However, due to some action on behalf of the consumer, it might lead to the defeat of the warranty. What we mean by this statement is that if the consumer uses the product in a fashion not demarcated by the manufacturer, then that might lead to the breach of the warranty. However, it is very crucial to understand at this juncture that this said loss of warranty will not tantamount to the breach of the sale contract which the parties entered into. Having bought an Apple iPhone, if an individual jailbreaks it, then he tantamounts to the loss of the warranty of the product. But, at the same time, it would not result in the entire breach of the contract. The sale contract still exists and the manufacturer or the consumer cannot ask for t he refund of the money or to return back the product to the manufacturer. Warranty as a contract is an assurance that the product shall be fixed and repaired at any given time, however, there is a time stipulation to the said warranty and the consumer has to approach the manufacturer within that frame of time in order to get the product repaired along with the benefits which a warranty provides. To conclude, it is crucial to recap the basic definition of a warranty as defined earlier in this paper. A warranty is a collateral which is essential to the functioning of the contract. It is collateral which is attached to the existing terms and conditions laid down in the contract.

Monday, October 28, 2019

Utiltarianism vs Kant Essay Example for Free

Utiltarianism vs Kant Essay Kant had a different ethical system which was based on reason. According to Kant reason was the fundamental authority in determining morality. All humans possess the ability to reason, and out of this ability comes two basic commands: the hypothetical imperative and the categorical imperative. In focusing on the categorical imperative, in this essay I will reveal the underlying relationship between reason and duty. The categorical imperative suggests that a course of action must be followed because of its rightness and necessity. The course of action taken can also be reasoned by its ability to be seen as a universal law. Universal laws have been deemed as unconditional commands that are binding to everyone at all times. Kant believed that individuals have a freedom to consciously obey the laws of the universe as they are revealed in accordance to our ability to reason. Kant goes a step further to suggest that our actions should be driven by a sense of duty that is dictated by reason. What does it mean to act out of duty? Kant says that this means that we should act out of respect for the moral law. The moral law can be directly related to the categorical imperative. How can we accomplish the task of acting out of duty? We must first recognize and have an understanding of what the moral law is, then a sense of duty should become the motive for our actions. Finally our actions should be compelled by doing what is morally right; which is considered doing what we can will to be a universal law to be followed by all. Moral laws can also be defined as universal laws. Kants theory can be defended on several premises. First, all individuals do have a duty to what is right, whether they act accordingly or not. All citizens are held to a duty to uphold the laws, if there was no duty then laws would not exist. Morality coincides with being loyal to the laws, being a disciplined person, and living an orderly life. These essentials are all present in Kants perception of duty. Another key strength to the theory is the concentration on motivation. The motive for which an individual acts has more validity then the unknown consequences that lie ahead. According to Kant we are motivated by our duty, and we know that motivation comes from an internal source. Motive provides substance to personal decisions and choices that are made. In order to feel a duty to react or act in a certain manner, an individual uses internal reasoning when making decisions. As moral agents who have the ability to reason Kants theory is right on the target. We will consciously make decisions by the things or factors that we are motivated by. I feel that it is safe to say that most people actions are guided by motives whether they are morally correct or not. Utilitarians on the other hand would disagree with Kant on several points. Utilitarians would argue that actions should be decided by the consequences they would produce. Remember that utilitarians believe in the good for the greatest number. In an argument against Kants theory, they would say that the categorical imperative can not be used as a tool to measure morality. Doing what one will ultimately will as a universal law can not guarantee the a positive for the majority. In their argument against Kantian ethical theories they would probably state that Kant does not leave room for ill will to be addressed. A person who has bad or ill intentions, would act in a manner in which they would want others to follow. This position would leave room for immorality to be introduced, and it would ultimately not serve the general purpose of supporting the rule of sustaining good for the greater number of individuals. Secondly, utilitarians would argue that down playing the importance of consequences would create an even greater injustice to society. Peoples actions should be gauged by the consequences they produce. Consequences are the end result to the means. Kant and his beliefs do not factor in the turmoil that will result from negative decisions that are made. The gauge for measuring happiness would be determined by the affect of the consequences in the eyes of a utilitarian. Thirdly, utilitarians would attack Kant on his reasoning part of the theory. According to utilitarians there is no compelling reason that the prohibition against certain actions should hold without exceptions. Utilitarianism will allow for circumstances of different situations to be factored into the consequences. Therefore, Kants theory of no exceptions, will not encompass total reasoning. Reasoning alone can not prevent certain actions from taking place. Especially when the good of the greatest doesnt factor in the decision making process. Reasoning is an internal personal choice.

Saturday, October 26, 2019

Existing recruitment and selection process ITcom in India

Existing recruitment and selection process ITcom in India Imagine that you have been asked by an organisation to review an area of HR practice and suggest ways in which it could be improved so as to contribute to HRM strategy and organisational goals. Draw on research literature and contemporary organisational practice to address this issue, and ensure that your answer also pays attention to issues of the methodology employed in the studies you quote. You can choose any area of HR practice that we cover during the second half of the course (that is, recruitment, selection, talent management, performance management, employee involvement and participation). You will also need to provide a short description of the organisation on which you are basing your recommendations so that answers can be evaluated within the context of their application. Objective: The objective of this essay is to undertake an examination of the existing recruitment and selection process forming an organizational framework. The current author will review an Indian based Multinational Company ITcom (Organizations name changed) with respect to globalisation and international market, emphasising on finding the effectiveness on cost/time and quality parameters to identify areas of improvement and suggest ways to improvise on its recruitment and selection procedures drawing on the literature and analysing the research methodology of studies used. Introduction: Increased global competition coupled with enhanced customer/client expectations makes the growth or even the survival of any firm difficult (Back S, 2005). Organizations need to perform and respond to a rapidly changing global environment and thus require attracting and retaining a dedicated, high quality workforce by means of recruitment and selection. From the psychometric perspective (UK Chartered Institute of Personnel and Development), jobs are defined in terms of their tasks or descriptions which are specific. Recruitment is a process of attracting individuals who might meet specifications of task or description. Selection is the process of measuring differences between these candidates to find the person who is best fit. The importance of hiring should not be underestimated because a poor recruitment decision can cost an employer an amount equal to 30 per cent of the employees first year earnings (Hacker 1997). These costs can include: lower productivity; potential loss of clients; training costs; advertising costs; recruitment expenses and redundancy packages (Smith and Graves 2002). According to the CIPD, 20 percent of employees leave within the first six months. This is sometimes called the induction crisis. It was found that numbers varied dramatically by industry, clothing industry figure was 26.5 percent, with 45 percent leaving during first three months, only a third remaining beyond a year (Tarpin et al, 2003). Overall turnover rates in the UK/Ireland fell from 25 percent per year (2000) to about 18 percent per year (2007). However, more people left voluntarily than through dismissal, redundancy, or ending of contracts. Thus it is imperative for an organization to have a strategized HR policy in place for recruitment for selecting and retaining the workforce. Although its recognised as crucial to many organisations, recruitment is often done in an ad hoc and reactive manner. Eight in ten employers rank attracting and recruiting key staff to the organisation in their top three resourcing objectives, but only 50% of organisations in the UK have formal resourcing strategies in place. Many employers acknowledge that they experience tremendous recruitment difficulties (86% according to CIPD). Hence given the costs of filling a vacancy, its important for firms to recruit well and select the most appropriate employees. About the company: ITcom Business, a division of ITcom Limited, is amongst the largest global IT services, Business Process Outsourcing and Product Engineering companies. In addition to the IT business, ITcom also has leadership position in niche market segments of consumer products and lighting solutions. The company has been listed since 1945 and started its technology business in 1980. Today, ITcom generates USD 6 billion (India GAAP figure 2009-10) of annual revenues. Its equity shares are listed in India on the Mumbai Stock Exchange and the National Stock Exchange; as well as on the New York Stock Exchange in the United States. ITcom makes an ideal partner for organizations looking at transformational IT solutions because of its core capabilities, great human resources, commitment to quality and the global infrastructure to deliver a wide range of technology and business consulting solutions and services. ITcom enables business results by being a transformation catalyst. It offers integrated portfolio of services to its clients in the areas of Consulting, System Integration and Outsourcing for key-industry verticals. It has a wide geographical diversity of operations with over 50 development centers and 10 near shore centres spread across India, Japan, China, France, Austria, Sweden, Germany, UK and USA. In recent years, ITcom has faced a number of workforce challenges, such as an increasingly diverse workforce, increased cut throat competition in market giving rise to attrition rate and uncertainty of workforce requirement. As one of the strategies to address these challenges, a need rises to review and streamline recruitment and selection business processes to support ITcom as a leading organization and to increase the ability to make high quality hires and meet workforce needs. Literature Review in Context with ITcom: The Recruitment Process: Organizational review and Job Analysis: Perhaps the most one can say with any certainty is that many UK companies continue to express a commitment to the idea of HR strategy and planning. How this translates into practice, however, is less clear (Liff, 2000 p.125) When the pattern of planned human resource deployments and activities [is] intended to enable an organization to achieve its goals'(Wright and McMahan 1992: 298), HRM can be said to be strategic. More specifically, for recruitment to become strategic, HR practitioners must answers to the following questions (Breaugh 1992; Breaugh and Starke 2000): Whom to recruit?, Where to recruit?, What recruitment sources to use (e.g. the web, newspapers, job fairs, on campus, etc.)?, When to recruit? And (5) what message to communicate? HR planning is regarded as essential for at least four sets of reasons (Marchington, 2005): Clear links between business and HR Plans: It draws the link or degree of fit between HR planning and strategic plans, so that the ability of HR function can be measured to deliver precisely what the business requires. It can also be viewed as a relationship between corporate and HR plans, where HR plans will contribute to the development of the corporate. In either ways HR planning can be viewed as major facilitator of competitive advantage. Better control over staffing costs and numbers employed: Making projections about anticipated staffing needs is imperative, irrespective of whether a growth or decline in numbers is predicted. This makes it easier to match supply and demand and therefore make decisions about recruiting from the external labour market, relocating staff, or preparing for reductions in numbers employed in order to achieve greater control over staffing costs (Taylor, 2005. P.101) More informed judgements about the skills and attitude mix in the organization: It is very critical to get the right mix of skills in the employed workforce to attain the confidence of customer and for productivity and profit generation. In case of ITcom, some of its customers are domain based, for example one of its clients is Boeing, which has specifications of employing only citizens in the USA geography and highly skilled professionals in Product Life Cycle Management (PLM). In this scenario what is expected is either ITcom should search and acquire people skilled in this field or get professionals who can be trained on these platforms to give quality results. Maintain a profile of existing staff: By maintaining a profile in terms of age, gender, race and disability etc helps any organization to claim for providing equal opportunities. Without accurate and up-to-date figures on existing staff numbers and their breakdown by grade and position, it is impossible for employers to make decisions about how equality management can be achieved (Liff 2000, p103). In 2008, ITcom was asked by the DOJ (Department of Justice) of US legislations to prove that it offers equal employment opportunity for all. ITcom was using online software (known as SYNERGY) for database generation. This software had a peculiar questionnaire (like age, sex, nationality etc) to understand the background of the candidate applying for jobs. Later these questions were omitted as it was believed that interviewers might get biased at the initial stage of application and may not proceed ahead with the prospective employees candidature. Hence all the details of employee were transferred and saved in the SAP software for internal use and data storage, it helped the company to keep track of its existing employees along with amendments in Synergy software which helped in refraining its managers and recruiters to avoid any discriminatory practice by human error at the stage of recruitment and selection. The primary step in the recruitment process after HR planning, involves a systematic review of the organizational requirements which lead to a thorough analysis of the requirements of jobs called job analysis. The above process of HR planning and job analysis which translates demand for labour, leads to forecasting the internal and external supply. Based on these decisions can be made about the balance between external recruitment, internal staff development or workforce reductions. Table I is an example of a typical seven days of business taken from a hotel operation. The figures have been reduced to two functions: for example, rooms and food and beverage or restaurant and bars, and for simplicity it is assumed that functional flexibility covers two skills, i.e. staff from function A would be able to work in function B and vice versa. In operational terms the seven days depicted here would be a point in a rolling forecast that would change daily. The demand patterns described here are typical of departments within a hotel operation but could also represent patterns in restaurant operations, retailing and many tourism attractions. ITcom has been able to work well in this area of HR planning and setting up a stringent policy to which all the employees/recruiters are bound to be compliant. The Executive Vice President of Human Resource Management personally regulates the HR policies which are formed by the leaders and Senior Managers of the company. A dedicated team continuously works on mapping the market trends and predicts the upcoming problems and opportunities to work pro-actively on demands to incur with supply of labour. Job description, person specification and competencies: Once the job analysis has been collected, the next step is to develop a job description. They are particularly prevalent in public sector and large organizations. A job description usually includes: Job title, location, responsible to (job title of supervisor) and for (job titles of members who will report directly under the job holder), main purpose of the job, responsibilities or duties, working conditions (contains contractual agreements, fringes and benefits etc) other matters such as if travelling is required etc and performance standards along with any other duties that might be assigned by the organisation. (Marchington, 2005) Traditionally, it is divided into two main topics: work-oriented analysis (focussing on the job itself) and worker-oriented analysis (focussing on the worker) (Searle, 2003). Rodgers seven-point plan (Physical make-up, attainments, general intelligence, special aptitudes, interest, disposition and circumstances) and Frasers five-point plan (Impact on others, acquired knowledge and qualifications, innate abilities, motivation and adjustment) rely heavily on personal judgment to specify human qualities associated with successful performance (Newell and Shackleton 2000, p115). The significance of these job descriptions is that they focus on the behavioural aspects of the candidates. Therefore it is not required to make inferences about personal qualities that might underpin behaviour (Newell and Shackleton, 2001, p26). Job descriptions and specifications of person often exist alongside the competency-based approaches (Taylor 2002c), not least because they set a framework within which subsequent HR practices, for example performance management, training and development, pay and grading can be placed (Whiddett and Hollingforde 1999). According to IRS (IRS Employment Review 782 2003, p45) the most commonly used competencies are team orientation, communication, people management, customer focus, results orientation and problem solving. Surprisingly, ethical behaviour, responsibility, enthusiasm and listening are rarely used. Competency can be differentiated in four types (Roberts 1997, p71-72) a) namely: natural which is made up by the big five dimensions of personality; extraversion/introversion, emotional stability, agreeableness, conscientiousness and openness to experience b) acquired: where knowledge and skills acquired through work or other avenues. c) Adapting: this competency area revolves around the ability to adapt natural talents and acquired skills to new situation. And lastly, performing: which comprises observable behaviours and output. Recruitment Methods: Choosing a cost effective method for recruitment is essential and depends on factors specific to organisation. Recruitment is typically regarded as poor relation to selection, typically afforded limited space in most of the publications and gives very little evidence of the theoretical underpinnings (Breaugh and Starke 2000). Recruitment provides the candidates for the selector to judge. Selection techniques cannot overcome failures in recruitment; they merely make them evident (Watson, 1994, p203). It is very important that the organisation decide whether or not to recruit, which sources to be used and what cost. Legal issues are also to be borne particularly while using media and publishing the adverts (Taylor 2002c). Internal and External Searches: ITcom uses various tools for recruitment internally and externally. Internal Sources: It moves its potential employees from one department to another which fills the vacancies and proves to be a career development for the employees. The knowledge transfer from one position to another embarks the capabilities in the staff and enhances their skills and abilities. These practices are more prevalent during rationalisation than in boon or recession (Marchington, 2005). Staffs are also transferred from temporary posts to open ended contracts or from agency work onto the direct payroll. This provides employers with a form of quasi-internal labour market where they can observe people at work before committing to a more secure employment offer (Rubery et al 2002, 2004). There is indication from wider research on agencies that they are progressively taking up strategies to expand markets in which potential recruits, as well as employers, are receptive to temporary opportunities and for whom the profit of agency working outweigh the costs. * There is also an internal marketing team in recruitment department in ITcom which focuses on publishing the job vacancies in the company and gain the references from the existing employees. The CIPD survey showed that word-of-mouth recruitment remains widely used though it is sometimes hard to differentiate from speculative applications. A major advantage of referral programs is the quality of candidates, as most employees are unlikely to recommend friend who will not fit the culture of the organization and who is not suited for the role. The Coventry Building Society filled nearly a quarter of all its posts through this method (IRS Employment Review 804 2004). In ITcom there are various award schemes for recruiters to encourage employees to refer their friends and families. Although it is cheap and readily available, organizations such as Acas, the EOC and the CRE are worried such ring-fencing may strengthen the existing imbalances (gender, race and disability), upsetting the attempts to encourage greater workforce diversity. (Marchington, 2005) One of the major and critical hiring in ITcom is for the Sales division, where the Industry experts like evangelists, practice managers, sales director etc are required to lead the business. ITcom has a dedicated team of leadership hiring professionals who evaluate the candidature for these positions. The current author suggests that the company should try to engage with head-hunters for sourcing and recruiting for such high-level and critical roles. Head-hunters may have extensive contacts which can be beneficial. This method is expensive, and is used much in private sector than in public or voluntary bodies (Marchington, 2005) Apart from the middle and senior level positions, for the fresh recruits the most effective way can be campus placements and the CIPD survey found that it was on a par with the companys own website in popularity. Sources of external applicant and Methods of attracting applicants: Largest number of lists comes under external sources which constitute the open sources. Advertisements in national and local papers are amongst the most widely used methods, and for the specialist posts trade press can be more effective (CIPD 2004b). Radio and TV adverts are rarely used. ITcom in 2009 advertised its employee referral programmes which were based on theme of friendship, aired the adverts on a local radio channel (94.3 Radio One FM in Bangalore), to let the message be conveyed to mass. This had helped the company to gain many applicants through existing employees. E-Recruitment is another one tool which has gained its significance in recent years. According to IRS 90% of firms use some form of e-recruitment. Like job boards (monster.com, dice.com, careerbuilder.com. jobsahead.com etc) for advertising the vacancies. Social networking sites (linkedin.com, myspace.com, facebook.com etc) are also gaining popularity amongst the job seekers and recruiters for filling the positions. Main advantages of e-recruitment are reduced costs, improved corporate image, reduced administration, etc. The Selection Process: Consulting various sources such as Cook (1998), Taylor (2002c), Cooper et al (2003) and Searle (2003) it is conferred that no single technique, no matter how well it is designed and administered, can be capable of being perfect selection decision. Employers are advised not to rely on one method (Marchington, 2005). According to a CIPD survey of more than 1000 employers, it is concluded that the most common and widely used techniques were traditional interviews, competency-based interviews and tests for specific skills. Robertson and Smith (2001) also indicated that most techniques have very low levels of accuracy in terms of producing effective selection decisions. Of techniques used on their own, work sampling offers the highest likelihood of success, closely followed by intelligence tests and structured interviewing (Schmidt and Hunter, 1998) Various authors (Newell and Shackleton 200; Taylor 2002c; Cooper et al 2003 and Searle 2003) discuss the criteria for assessing the value of selection methods: Practicality: According to Cooper et al (2003, p94), it is the most important criteria of all. The method suggested has to be economical in terms of cost and benefits, the time required to administer it and should be within the capabilities of those who are supposed to run it. Most critical is the cost issue. For example, it makes very less sense to run a sophisticated and complex personality test if only one candidate has applied for the post. Sensitivity: A lot of care must be taken to avoid any kind of discrimination based on race, gender, age or disability. Reliability: comprises of different elements but refers essentially to consistency of method used to select individuals (Newell and Shackleton 2000, p119). It should not be too much influenced by chance factors (Cooper et al 2003, p 50-52). For example: inter-rater reliability is crucial if many interviewers take interview, where one rejects and other selects. In ITcom, at many occasions this problem exists, as for certain job roles, several levels of interviews are conducted. It must be taken in consideration to measure the accuracy of each interviewer before concluding a rejection or selection of the candidate. Validity: This defines the correctness of the inferences that can be drawn from the selection methods. (Newell and Shackleton, 2000, p121) define this as the relationship between the predictors (the result from the selection methods used) and the criteria (performance of the job). Key Themes and Recommendations: The assessment of market scenario of ITcom suggests that while there are quite a few areas for upgrading and improvement, there are also many areas that are working well, including: ITcom appears to have more flexibility in identifying the suitable appointment method, establishing the merit criteria to be considered in determining the most suitable candidate with its strong value based strict compliance policies. The range of options (internal and external sourcing) available to recruit staff provides flexibility and supports timely and effective hiring decisions. The Jobs Websites (monster.com, dice.com, careerbuilder.com, linkedin.com etc) appears to be an effective method of attracting successful candidates, and feedback about the job postings, application and interview process and the quality of hires seems positive. Staffing Operating Principles related to fairness, integrity and selection of the most suitable person was seen as both useful and being achieved. The staffing proce ss was perceived to be transparent and able to withstand scrutiny. Executive Search recruitment and screening processes were generally considered to work well and support hiring high quality executive management and senior leaders, in a timely fashion. Opportunities for improvement: Themes emerged including the need to formalize processes that will progress into a more strategic approach to recruitment: Focus must be increased on long-term forecasting of workforce needs in new development centres (e.g. newly opened development centre in Atlanta, GA in USA and Germany), which will help to directly connect workforce planning to the staffing function and developing strategies to address gaps. In this context of globalization, many multinational organizations search for suitable employees from across the globe and apply similar selection criteria with limited attention to effectiveness and less knowledge of different cultural backgrounds (Searle, 2003). Searle also believes that this is an area where practice is far ahead of research and comment. One way firms are trying to manage their operation within this new global context more effectively is by using sophisticated selection assessment practices. If the underlying basis for their assessment is flawed, then these more high-powered tests and assessments will inevitably be a further waste of resources. Increase focus on recruitment planning and implement a project management approach to the hiring process. Increase focus on branding and candidate sourcing for active and passive candidates, including more targeted sources of media. Research has indicated that the media exposure of a firm is a sign of its reputation (Newell and Shackleton, 2001). Technology in form of media and internet helps reducing the cost and time of travel for both applicants and companies. ITcom with most of its offices across the globe uses the telephone and video conferencing for conducting interviews. Expand methods for facilitating the identification of potential internal candidates for executive positions, including if possible, information from succession management and workforce planning initiatives. Enhance utilization of summer employment, work experience, co-op and internship initiatives as a strategy to attract and develop students and recent graduates in conjunction with workforce forecasting needs. Improve efficiency and effectiveness through increased collaboration and use of technology. Increase all stakeholders knowledge of staffing process including the recruitment strategies available. Conclusion: The Recruitment and selection within the wide organizational context highlights the relationship between organizational strategy and human resource policy and procedures. Key changes in methods and practices are identified responsible for increased attention and use of selection systems. Application of techniques enhances the confidence of HR processes. The growth in process oriented research highlights an alternative view of selection and recruitment and is at odds with the psychometric approach. As there is increased sophistication in the selection methods, it is often forgotten that without a proper set recruitment method, there would be less number of applicants for selection; this can have reverse impact on the performance of employment contract. Conversely, usage of well chosen methods can be helpful in choosing the staff which can be fit to meet targets of the organization. Recruitment is one area of HRM where assistance might be sought from the external providers, as being aw are of the limits and using the right techniques are equally important. It is very important that recruitment and selection processes be well organised, delivered and evaluated for the organisational growth. Methodology: The research work or sample used in the essay are pure and applied (from the perspective of application in various situations) and descriptive, co relational, explanatory or exploratory (from the perspective of objectives of the literature view). Most of the information is gathered by the literature from texts and journals and was related to real life experience of the current author from ITcom. Data collection of most of the articles and references cited in the essay are from the companies which is generally the primary data, secondary data is the one used from literature. Wherever required while collecting the data, the interviews were commenced, questionnaires were formed, and observations were made for example the IRS employment reviews and CIPD conducted surveys (which are quoted in the essay) in such styles or formats. Each of the articles and examples portrayed in the essay were based on literature review which brought in the clarity and focus to research problem and improved the methodology by enhancing the knowledge base. The literature pertinent dealt with two types of information, one universal and second specific (local trends). In some of the journals, a number of sources were used to compile databases, for example data was collected from local employment agencies, yellow pages along with interviews and surveys were conducted. These give a broad platform to compare and relate the data by empirical methodology of data accumulation.

Thursday, October 24, 2019

Essay --

The Life of Mother Teresa India is a country of great poverty. The poor of India wanted help but no one seemed to listen to their cries. About 29.8% of the people of India live below the national poverty line in 2010. One person has changed the way people act today. Even now people still strive to do what she did. Mother Teresa is one of the people who shaped the world. Mother Teresa was brought into the the world on August 26, 1910. Mother Teresa was baptized the day after she was born which is August 27 1910. Her nickname was gonkha which means little bud or flower bud. Agnes Gonxha bojaxhiyIs was Mother Teresa’s real name. Mother Teresa was born in Skopje Macedonia. Skopje is the capital of the republic of Macedonia. Skopje is also the largest city in the republic of Macedonia. Skopje is a humid subtropical climate.In Skopje 10% of the population is Catholic Mother Teresa attended a public school as well as a private school. Later in life she attended a medical mission sisters school. Mother Teresa played mandolin as a young child and she also song with her sister in her church’s choir. Mother Teresa’s biggest hobby was to carry out the will of God. Mother Teresa grew up in a generous family and the family was extremely involved in the church. When mother Teresa was a child she would bring food and medicine to people who needed it. She saw that as a religious duty. When she was eight her father passed away and mother Teresa became close to her mother. When she was on a trip to the chapel of the Madonna of Lentince on a black mountain was when she felt her first calling from God. â€Å"I want Indian Nuns, Missionaries of charity, who would be my fire of love amongst the poor, the sick, the dying, and the little children† sh... ...st mother Teresa. They thought they weren’t sanitary and didn’t have good medical training to care for the poor people. Also people said the only reson people thought she helped people was because she was converting people to christianity. In 1989 she had a herat attack which was followed by surgery and then she was hooked up to a machine to regulate her heartbeat. After a couple years of heart lung and kidney problems she died at age 87 on september 5 1997. Mother teresa is the Saint of Gutters Mother teresa has helped so many poor,unhealthy,homeless,healthy,wealthy, people. She has helped people by curing there sickness, telling us that we can change the world, and that if we just help one person it will make a difference. This paper talked about the life of mother teresa. Mother teresa had a unforgettable life. She had a life that we all would want to have.

Wednesday, October 23, 2019

Writing a Formal Letter/Example

Dear Mr. Patel, According to your interview, we understand that you are strictly against the usage of cellphones despite the fact that there are many good reasons to use them . I wanted to say that I both agree and disagree with your opinions at different points. At the beggining of the interview, you mentioned people’s attention was taken away from the substantial things in life and also claimed that the dissapointment of not recieving any texts made them upset or rather neurotic.Afterwards continued with remarking cellphones are somewhat compelling and said they threaten our lifes if used whilst driving. Also pointed out the common puctuation error which children make because of the language they use when they write a text and said there were distractions in classes and alleged the use of cellphones as a reason. You told the interviewer cellphones assaulted one’s privacy and solitude and people looked silly whilst talking with cellphones then declared that you would r ather be without a cellphone.The interviewer stated some opinions of his, converse to your opinions. Disagreeing with the opinions againt the usage of cellphones, he affirmed that it was essential four communicating with one’s children and informing people if one’s car broke down or is going to delay. He added there were not many telephone land lines in some places such as Africa, which made cellphones useful. Then ended his words with saying cellphones have a great role in solving crime.Whilst I agree with half of your opinions such as texting and driving threatens lifes and they ruin our peace and solitude, I do not agree with you on your opinions of children distraction. Although most of the children use cellphone, not all of them are distracted or making punctuation mistakes. Before being this prejudiced about cellphones, please consider the advantages of them. It might be the best to try reduce the usage without utterly rejecting them. Yours sincerely Related essay: â€Å"Co Curricular Activities Letter†

Tuesday, October 22, 2019

A Web of Symbolism essays

A Web of Symbolism essays The use of symbolic language enhances a story by displaying the authors message and offering new meanings for the story. Marie-Louise von Franz, a writer and psychologist, was an expert on the significance of fairy tales. In her book, Interpretation of Fairy Tales, von Franz states, ...we can put forward the hypothesis that every fairy tale is a relatively closed system compounding one essential psychological meaning which is expressed in a series of symbolical pictures and events and is discoverable in these (1). Von Franz suggests that the message the author expresses in his or her fairy tale can be deciphered through the authors symbolic language. Our website attempts to better understand Snow White and Bluebeard by explaining the symbols found in the stories. The site Julia and I created is titled Symbolism in Fairy Tales. Our site discusses the affect literary symbolism has had on fairy tales. The site includes a page that provides the meanings and importance of certain symbols in Snow White and a similar page on symbols in Bluebeard. Our site also includes a page with links to other symbolism web sites, Snow White sites, Bluebeard sites, and other relevant sites. Through the information we provided in our site, fairy tale readers can interpret different versions of Snow White and Bluebeard. Our descriptions of symbols from the two stories can be applied to other stories, which have the same symbols, and used to help understand those stories. It took awhile for Julia and I to decide on a topic for our site. First, we tried to combine our research papers in a creative way but we could not find any way to relate them. We went through our old papers and searched through our books. We brainstormed and each came up with a few ideas and eventually settled on my idea of Fairy Tale symbolism. After deciding on our topic we talked by phone and emailed back and forth frequently. ...

Monday, October 21, 2019

Common Job Interview Questions for ESL Learners

Common Job Interview Questions for ESL Learners The first impression you make on the interviewer can decide the rest of the interview. It is important that you introduce yourself, shake hands, and be friendly and polite. The first question is often a breaking the ice (establish a rapport) type of question. Dont be surprised if the interviewer asks you something like: How are you today?Did you have any trouble finding us?Isnt this great weather were having? This type of question is common because the interviewer wants to put you at ease (help you relax). The best way to respond is in a short, friendly manner without going into too much detail. Here are some examples correct responses: Common Interview Questions -  First Impressions Interviewer: How are you today?You: Im fine, thank you. And you? OR Interviewer: Did you have any trouble finding us?You: No, the office isnt too difficult to find. OR Interviewer: Isnt this great weather were having?You: Yes, its wonderful. I love this time of year. OR Interviewer: Did you have any trouble finding us?You: No, the office isnt too difficult to find. Here are some examples of incorrect responses: Interviewer:  How are you today?You:  So, so. Im rather nervous actually. OR Interviewer: Did you have any trouble finding us?You: As a matter of fact, it was very difficult. I missed the exit and had to return via the highway. I was afraid I was going to be late for the interview. OR Interviewer: Isnt this great weather were having?​You: Yes, its wonderful. I can remember this time last year. Wasnt it awful! I thought it would never stop raining! OR Interviewer: Did you have any trouble finding us?You: No, the office isnt too difficult to find. Getting Down to Business Once the pleasant beginnings have finished, its time to begin the real interview. Here are a number of the most  common questions  that are asked during the interview. There are two examples of excellent replies given for each question. Following the examples, you will find a comment describing the type of question and important things to remember when answering that type of question. Interviewer:  Tell me about yourself.Candidate:  I was born and raised in Milan, Italy. I attended the University of Milan and received my masters degree in Economics. I have worked for 12 years as a financial consultant in Milan for various companies including Rossi Consultants, Quasar Insurance and  Sardi  and Sons. I enjoy playing tennis in my free time and learning languages. Candidate:  Ive just graduated from the University of Singapore with a degree in Computers. During the summers, I worked as a systems administrator for a small company to help pay for my education. Comment:  This question is meant as an introduction. Do not focus too specifically on any one area. The above question will often be used to help the interviewer choose what h/she would like to ask next. While it is important to give an overall impression of who you are, make sure to concentrate on work-related experience. Work related experience should  always  be the central focus of any interview (work experience is more important than education in most  English-speaking  countries). Interviewer:  What type of position are you looking for?Candidate:  Im interested in an entry-level (beginning) position.Candidate:  Im looking for a position in which I can utilize my experience.Candidate:  I would like any position for which I qualify. Comment:  You  should be willing to take an  entry-level  position in an English speaking company as most of these companies expect non-nationals to begin with such a position. In the United States, most companies provide many opportunities for growth, so dont be afraid to start from the beginning! Interviewer:  Are you interested in a full-time or part-time position?Candidate:  I am more interested in a full-time position. However, I would also consider a part-time position. Comment:  Make sure to leave open as many possibilities as possible. Say you are willing to take any job, once the job has been offered you can always refuse if the job does not appeal (not interest) to you. Interviewer:  Can you tell me about your responsibilities at your last job?Candidate:  I advised customers on financial matters. After I consulted the customer, I completed a customer inquiry form and  cataloged  the information in our database. I then collaborated with colleagues to prepare the best possible package for the client. The clients were then presented with a summarized report on their financial activities that I formulated on a quarterly basis. Comment:  Notice the amount of detail necessary when you are talking about your experience. One of the most  common mistakes  made by foreigners when discussing their former employment is to speak too generally. The employer wants to know exactly what you did and how you did it; the more detail you can give the more the interviewer knows that you understand the type of work. Remember to vary your vocabulary when talking about your responsibilities. Also, do not begin every sentence with I. Use the  passive voice, or an introductory clause to help you add variety to your presentation Interviewer:  What is your greatest strength?Candidate:  I work well under pressure. When there is a deadline (a time by which the work must be finished), I can focus on the task at hand (current project) and structure my work schedule well. I remember one week when I had to get 6 new customer reports out by Friday at 5. I finished all the reports ahead of time without having to work overtime. Candidate:  I am an excellent communicator. People trust me and come to me for advice. One afternoon, my colleague was involved with a troublesome (difficult) customer who felt he was not being served well. I made the customer a cup of coffee and invited both my colleague and the client to my desk where we solved the problem together. Candidate:  I am a trouble shooter. When there was a problem at my last job, the manager would always ask me to solve it. Last summer, the LAN server at work crashed. The manager was desperate and called me in (requested my help) to get the LAN back online. After taking a look at the daily backup, I detected the problem and the LAN  was  up and running (working) within the hour. Comment:  This is not the time to be modest! Be confident and  always  give examples. Examples show that you are not only repeating words you have  learned,  but  actually  do possess that strength. Interviewer:  What is your greatest weakness?Candidate:  I am overzealous (work too hard) and become nervous when my co-workers are not pulling their weight (doing their job). However, I am aware of this problem, and before I say anything to anyone, I ask myself why the colleague is having difficulties. Candidate:  I tend to spend too much time making sure the customer is satisfied. However, I began setting time-limits for myself If I noticed this happening. Comment:  This is a difficult question. You need to mention a weakness that is actually a strength. Make sure that you always mention how you try to improve the weakness. Interviewer:  Why  do you want to work for Smith and Sons?Candidate:  After following your  firms  progress for the last 3 years, I am convinced that Smith and Sons are becoming one of the market leaders and I would like to be part of the team. Candidate:  I am impressed by the quality of your products. I am sure that I would be a convincing salesman because I truly believe that the Atomizer is the best product on the market today. Comment:  Prepare yourself for this question by becoming informed about the company. The more detail you can give, the better you show the interviewer that you understand the company. Interviewer:  When can you begin?Candidate:  Immediately.Candidate:  As soon as you would like me to begin. Comment:  Show your willingness to work! The above questions represent some of the most basic questions asked  on any job interview  in English. Probably the most important aspect of interviewing in English is giving detail. As a speaker of English  as a second language, you might be shy about saying complicated things. However, this is absolutely necessary as the employer is looking for an employee who knows his or her job. If you provide detail, the interviewer will know that you feel comfortable in that job. Dont worry  about making mistakes  in English. It is much better to make simple grammar mistakes and provide detailed information about your experience than to say grammatically perfect sentences without any real content.

Sunday, October 20, 2019

A Lack of Frenzy; Tracking Time

A Lack of Frenzy; Tracking Time Free Online Research Papers I sleep, I play, and I work. These are the three things that consume most of my day, in that order. Sleeping, though I shudder to say it, actually consumes the largest dedicated chunk of my week, especially on the weekends. If there was any one activity that I wish I could find a way to do less of, it is that little time waster. Leisure consumes the next largest chunk of my day. According to Take Back Your Time, the goal is to spend more time doing leisure activities, but I am not sure if  ¼ of each day relaxing is considered ‘more’ or not enough. My leisure time is split between dedicated time with my wife, and relaxing with a solitary hobby. Finally, I work. Working is a necessary part of life, and everyone who has ever achieved anything in their lives has done copious amounts of it. There were no particular surprises in how I spend my time, weekly. Being personally chronophobiac means I have a pretty good handle of exactly how I spend every moment of my day. I have a work schedule, I have a sleep schedule, my wife has corresponding schedules, and we plan our time around each other as much as possible. I will admit, I spend far more time in the car and cleaning the house, and far less time on my homework, then I originally estimated; but, being less than 10% of my day each, they are hardly a major concern. If you look at it from a, â€Å"what is the highest, what is the lowest,† perspective, I believe my time expenditure was fairly close to my original forecast, especially in regard to my big three. One thing to keep in mind, I got sick the week I tracked my time. My wife got sick the following weekend. Still, the only real effect was the nine hours I did not spend at work; I spent asleep trying to recover. I considered tracking a different week, due to my illness, but decided against it. As much as we like to schedule our time, and take advantage of ‘free time’ or ‘natural rhythms,’ things come up. You get sick, relatives drop by, your best friend got caught cheating and now needs you to console them, a five car pileup delays traffic for a couple hours. I am a procrastinator, have been since high school; but, I am an effective procrastinator. I take my desire to read a book or play a game into account when deciding my day. I want to get the housework done, and I will, as soon as I am done with this chapter. And maybe the next one. I still get everything accomplished, on time, without undue stress or hassle. I leave my work at work; I dedicate what little time I have with my wife exclusively to her, and do not fret if chores run a little to the unfinished side. I am a night person. I am naturally more productive in the evening, more comfortable when it is dark outside, hate having to go to bed early for work. Unfortunately, work is the anchor of my daily schedule. I end my day at 10p.m. to begin my day at 4a.m., and it absolutely goes against my natural rhythm. I would like a job that was afternoon or evening, full time, and $14 an hour, and if you find one, please drop me a line. For that matter, I would easily settle for part-time, $10 an hour, no insurance or vacation. I have been looking for six months, and a day job is all anyone is willing to offer me. I have been in the military, I have worked for the United Parcel Service, I now work for Citizens Bank, and I have never had occasion to complain about a lack of vacation or sick time (PTO). From what I have seen, it is not a matter of companies not providing them; it is a matter of people not taking advantage of them. People come into work sick, saving their PTO for when they are â€Å"well enough to enjoy it.† People do not schedule vacation time so they can cash in the time at the end of the year. If someone does not take vacation to ‘decompress,’ it is their fault for not taking it; not a corporate conspiracy to undermine an employee’s social life. When I am sick, I call in. On the weekend, I spend time with my wife. The idea of a 24/7 lifestyle is, at best, an exaggeration. People blame the internet for sapping our free time, World of Warcraft for crippling our social lives, and commercials for society’s rampant consumerism. How about blaming the individual for not having the self awareness to turn off the machine? Consumerism is a product of greed mixed with sloth, not the orange tiger selling cereal. The only difference between the malls of today and the market squares of yesteryear is air-conditioning. If you just cannot resist the many tempting purchasing offers on the online, your problem is much bigger than the internet. People who are constantly plugged in are doing it to avoid a mass of personal issues that literally have nothing to do with the internet itself. Attempting to blame the internet, TV, or even society, for anything, is just another attempt to avoid personal responsibility for your own actions. An important question often posed, would I be willing to work fewer hours for less money? Absolutely not! I have bills to pay, a house to buy, a family to plan for, and not even recreation is cheap these days. Long hours and job dedication is not the evil corporation taking advantage of the poor, helpless worker, it is free market capitalism and the need to compete. In any service based industry, the two ways to compete are quality and quantity. The best way is to improve the quality of your employees, and thus, the quality (and the reliability) of your service. Look around, that is never going to happen. The other way is to improve the quantity of the service you can provide (thus lowering cost and ‘issue response’ time). That means longer hours. The acceleration of time is an individual problem, and must be dealt with on an individual level. A government that is created to manage our lives is socialism. It is a declaration that we, as individuals, are incapable of deciding for ourselves what is best, and an outside force must impose such a decision upon us. The free market is literally a reflection of the values and desires of the populace. American society is the way it is because the population has declared â€Å"this is how we want it† with every decision made for generations. I am sure anyone would say they wish they had more free time, but try finding someone actually willing to do something about freeing up said time. Something I would like to see adopted from Germany or Switzerland is not their labor laws, or their vacation time, but their attitude. From my time in Germany, I know firsthand that the general attitude about American workers is not that we are frenzied workaholics; but rather that we are lazy, incompetent, and inefficient. In countries such as Switzerland, England, or Japan, laborers feel lucky to be able to work at all. Americans see their employment as an imposed drudgery, only a bare step above slavery, and it is all the faceless corporations’ fault. If you did not have to work, what would you do with your free time? My friends and I have asked each other this many times, with our varied answers. Some would read, some would write, some would travel, some would go back to school, and some would work anyway, though perhaps with a different profession. Amazingly, none have ever said they would simply sit, and wait till their time ran out. What is free time for, if not for doing things? Is having the time and nothing to do with it but sit and stare at the clouds really an achievement? Americans do not work the most in the world, Korea carries that distinction. Americans are the highest paid employees in the world, with toys and debt to match. While certainly government or corporations are more or less responsible, if you are looking for the guilty, you need only look into a mirror. Research Papers on A Lack of Frenzy; Tracking TimeThe Project Managment Office System19 Century Society: A Deeply Divided EraPersonal Experience with Teen PregnancyHonest Iagos Truth through DeceptionResearch Process Part OneBook Review on The Autobiography of Malcolm XRiordan Manufacturing Production PlanAnalysis of Ebay Expanding into AsiaThe Effects of Illegal ImmigrationBionic Assembly System: A New Concept of Self

Saturday, October 19, 2019

What role does the coach play in developing athletes, and what Essay

What role does the coach play in developing athletes, and what importance does the Coach Athlete relationship have on performance - Essay Example The importance of the â€Å"coach-athlete† relationship on performance will also be discussed. Being a facilitator, a coach should ensure that an athlete is focused on improved performance. A coach should create the right conditions that will allow athletes to concentrate on improving their performance (Balague, 1999). Athletes need not be stressed by challenges that may be present in their professional life. They need to concentrate on how they will improve their performance. Concentration is crucial in the success of an athlete’s career. It is the role of the coach to create an environment that will make it easy for athletes to focus on performance (Huber, 2013). Coaches need to eliminate all possible distractions. This phenomenon is psychological in nature because an athlete will hardly concentrate if there are issues that are making it difficult for him to concentrate (Jowett & Chaundy, 2004). It is necessary for a coach to remain focused on his job as a coach. When he concentrates on his roles as a coach, he is able to execute them easily, thus maximizing the potential of the athlete. The coach needs to be in the right state of mind and focus on the athlete. The coach should concentrate on the wellbeing of the athlete (Jowett & Cockerill, 2003). A coach is an athlete’s manager. Control is a crucial in management. As a manager, a coach should have control over the athlete (Jowett, 2003). Control is the ability of the coach to direct, regulate, check, manage and positively influence an athlete. The coach has to make the athlete know that he is in control as his mentor and role model. If the coach is able to control the athlete, the athlete will have a positive attitude towards his own training and performance. Control entails a coach’s authority over an athlete. A coach should let his authority be felt so that the athlete can respect and adhere to the rules set by the coach (Kidman, 2005). As a planner,

Friday, October 18, 2019

Week 6 Discussion Assignment Example | Topics and Well Written Essays - 250 words - 1

Week 6 Discussion - Assignment Example â€Å"A primary goal of any website or blog should be to provide its visitors with a pleasant and fulfilling experience† (Dailyblogstips). I believe that Wal-Mart should expand into any area of business that will increase its sales activity. The firm has grown so much internationally that it should be willing to provide personalized services such as ship to site services. Wal-Mart is a multinational corporation and the firm should be open to obtaining new clients in new markets by capitalizing on the brand value of the company. My general impression of Wal-Mart’s website is that the company is doing a good job of expanding its business using an e-commerce strategy. In 2010 ecommerce sales generated $152.1 billion in the United States (Plunkett Research). The company has to invest in developing its website to compete with other online retailers in the U.S. and abroad. As the biggest retailer in the world Wal-Mart has to capitalize on its brand value to generate more business from its online

Tokyo vs Bangkok Essay Example | Topics and Well Written Essays - 1500 words

Tokyo vs Bangkok - Essay Example Bangkok and Tokyo are about 3000 miles apart and similar yet different in many ways. They both have rivers passing through them and both lie close to bays and are both very rich as far as culture is concerned. Economically, Tokyo is superior to Thailand and had a higher cost of living too. Bangkok however, has a more metropolitan look than Tokyo since it has allowed many immigrants to live and work within the city. Tokyo has very tighter immigration laws and foreigners hold virtually no special rights in Tokyo. There is more of intercultural mixing in Bangkok. Bangkok is located in the very central part of Thailand and this makes it a natural hub between the southern and northern Thailand. Bangkok’s location around the Chao Phraya delta has earned it the title of being Asia’s Rice bowl. This is because the river creates a fertile valley in which a lot of rice is grown and mostly exported. Bangkok’s position near a bay has enabled it host Thailand’s main international port. The city lies approximately six and a half feet above sea level, and this works as a disadvantage to the city whenever the season of monsoon rains begin. The rains cause River Chao Phraya to burst its banks and massively flood the city. The city’s climate is hot and warm almost all year round and this is probably why it is so popular with tourism. It has even been labeled to be the hottest city in the world. According to Mansfield, Tokyo occupies a huge swath of sedimentary deposits of the Kanto Plain which is in Honshu, the most populo us and largest island in Japan. The city is situated on the coast of the eastern Pacific and its main features are the flatlands to its east, undulating hills to its west and the Sumida River.

Thursday, October 17, 2019

The helpful of technology Essay Example | Topics and Well Written Essays - 1000 words

The helpful of technology - Essay Example It is apparent that  whatever we do in our daily lives we interact with technology. Our interactions with technology may be direct or indirect, but the fact of the matter remains that we are benefiting a lot from technology (Oak Web). Have you ever wondered what the world would be like without technology? Talk about the communication sector, transport sector - air transport or road transport or water transport, and the financial sector. We need technology to make all these sectors afloat. Our lives depend solely on these sectors, and without technology, we are not able to have a smooth life. Technology therefore, makes it easy for use to live. The transport sector has undergone a lot of technological advancements throughout the world. Since the invention of the wheel, the transport sector has made incredible transformations. Modernization of the rail transport, road transport and the transport has made it easy for people to transport all sorts of things across the planet. Travelling has been made fast and people take the shortest time possible to get to their destinations. Goods on the other hand, take the least time possible to reach their intended recipients across the continents. This means that people make huge economic gains. Entrepreneurs are able to make maximum profits from their daily business transactions that involve moving their goods from one place to the other (Oak Web). Africa for instance, is the biggest beneficiaries of technological advancements in the transport sector. Close to all African countries are developing economies and therefore, each of them is making large gains out of trading with the rest of the world. The presence of very reliable means of transport to these destinations is of greatest essence to them. Large scale farmers in Africa, especially the ones who are in the flower industry are able to make deliveries to

Descriptive statistics Assignment Example | Topics and Well Written Essays - 750 words

Descriptive statistics - Assignment Example The study will employ a cross-sectional study where the data will be collected using a well-structured questionnaire administered randomly to both the participating and non-participating ELL students in a bid to compare the academic achievements among both groups. An in-depth interview will be conducted with the school counsellors in a bid to get a deeper understanding of the various interventions techniques implemented. According to Clark and Creswell (2010) one cannot analyze their data with statistics unless the data have been recorded in a numeric form. The first step therefore will be to assign scores to the different quantitative responses, followed by data entry done using the relevant statistical software or Excel. The research will examine both the single item scores and the summed scores (Clark & Creswell, 2010) as part of its detailed analysis to address the research question, the descriptive statistics obtained will be summarized in tables. Various outputs from the statistical analysis tools will be included as part of the findings. As per Clark and Creswell (2010) the models will be accompanied by the ANOVA and T-test tables in order to provide detailed statistics relevant in testing the differences between the observed grouped in regards to the academic performance. The descriptive statistics will be employed due to their convenience in providing informative comparison using the means of each attribute as indicator, the research findings will either be expressed as a percentage or as a mean. The descriptive table will contain the relevant standard deviation for the purposes of showing the extent of variability (Clark & Creswell, 2010). An example of a descriptive table is as shown in the table below: Where it summarizes the mean academic score of ELL students participating in the Interventions and those that don’t. ANOVA table is key for

Occupational Health and Safety Hazard Material Management and Hazard Essay - 3

Occupational Health and Safety Hazard Material Management and Hazard Communications - Essay Example 74-79). OSHA regards a certain chemical as hazardous if can pose a health or physical hazard. A health hazard is one that can cause a chronic or acute health effect on someone. On the other hand, physical hazards may include compressed gasses, organic peroxides, combustible liquids, explosives, oxidizers, flammables, unstable chemicals and water reactive ones. Chemical importers and manufacturers have the obligation of evaluating chemicals in a bid to establish whether they pose health and physical hazards to people (Robinson & Bird, 2012, p. 74-79). The Hazard Communication Standard does not cover certain product categories. These are wood and wooden products, foods, cosmetics, drugs, and alcoholic beverages packaged and sold for personal consumption. Drugs that health care providers and pharmacies dispense for patient use are not included in the labeling requirement. This also applies to over-the-counter drugs not to forget those drugs that employees consume while at the workplace like aspirin or even first aid supplies. While wood and its products are exempt from the labeling requirements, wood dust is included since it is regarded as a hazardous chemical (Robinson & Bird, 2012, p.

Wednesday, October 16, 2019

Equal opportunity laws and reverse discrimination Essay

Equal opportunity laws and reverse discrimination - Essay Example Taking a controversial approach with respect to reverse his termination in the workplace, this essay will prove persuasively argue that because these programs promote discrimination themselves barely defeatist, and ironically promote the same type of behavior that they seek to eradicate. We now turn to an overview of the reasons for affirmative action and then follow with a rebuttal against reverse discrimination in the work force. As mentioned above, discrimination in the workforce affects different types of people from all walks of life. Women have faced historical discrimination for years and the Equal Pay Act (EPA) of 1963 was established to tackle the issues associated with wage-based discrimination. Due to the prevalence of sexism today, women still continue to earn less than their male counterparts. With respect to age, older workers face a variety of challenges in the labor force and the Age Discrimination in Employment Act (ADEA) of 1967 seeks to protect people who are 40 years of age and older from discrimination. Looking at people disabilities, the Americans with Disabilities Act (ADA) of 1990 sought to ensure the full employability of people disabilities in modern society. With respect to visible minorities in the United States, the US federal government began its attempts at combating discrimination in the early 1960s. During this period, President John F. Kennedy issued Executive Order 10925 to i mplement â€Å"affirmative action to ensure that applicants are employed, and that employees are treated during employment, without regard to their race, creed, color, or national origin." (The American Presidency Project, 2009). This was arguably the most important piece of legislation to pave the way for affirmative action in the United States. While the government has legislated many policies to tackle discrimination at work, these programs are inherently discriminatory themselves and promote exactly the type of

Tuesday, October 15, 2019

Occupational Health and Safety Hazard Material Management and Hazard Essay - 3

Occupational Health and Safety Hazard Material Management and Hazard Communications - Essay Example 74-79). OSHA regards a certain chemical as hazardous if can pose a health or physical hazard. A health hazard is one that can cause a chronic or acute health effect on someone. On the other hand, physical hazards may include compressed gasses, organic peroxides, combustible liquids, explosives, oxidizers, flammables, unstable chemicals and water reactive ones. Chemical importers and manufacturers have the obligation of evaluating chemicals in a bid to establish whether they pose health and physical hazards to people (Robinson & Bird, 2012, p. 74-79). The Hazard Communication Standard does not cover certain product categories. These are wood and wooden products, foods, cosmetics, drugs, and alcoholic beverages packaged and sold for personal consumption. Drugs that health care providers and pharmacies dispense for patient use are not included in the labeling requirement. This also applies to over-the-counter drugs not to forget those drugs that employees consume while at the workplace like aspirin or even first aid supplies. While wood and its products are exempt from the labeling requirements, wood dust is included since it is regarded as a hazardous chemical (Robinson & Bird, 2012, p.

Career Paper Essay Example for Free

Career Paper Essay Professor Jane Andrews Success in College Career Paper A police officer is something I have always had an interest in becoming. Law enforcement is an exciting career that can open many doors to different jobs, from patrolling the streets to protecting important political figures. Police officers are an essential part of the communities in our nation, offering citizens protection from criminals, preventing crimes, and serving the members of their community. A police officers duties, among other things, include patrolling a specific district or beat, writing citations when necessary, offering escorts for convoys, responding to citizens emergency calls, severing warrants and subpoenas, and writing incident reports after a crime has been committed. 1 An essential characteristic of a police officer is physical stamina, physical and mental endurance, and the ability to keep a calm head. These are just a few of the many duties and essential characteristics of a police officer. A police officers work environment can vary greatly, either being out on patrol or in an office, either writing reports or viewing bulletins. Out on patrol, an officers work environment is his or her patrol car. A patrol car has all the devices necessary for an officer to execute his or her duties. It will contain a radio, a mobile laptop, which is used to run license plates, do background checks, and receive directions to the locations of 911 calls, and weapons, such as a shotgun, to be used in hostile situations. A police officers work environment will vary depending on his or her pecific duties. Becoming a police officer is a physically demanding process. Many people choose to first obtain a college degree in criminal justice or sociology, because it can help you become a higher rank and opens the options to work for higher authority agencies. The basic requirement for becoming a cop are to be free of any felony convictions, be a citizen of the United States, be at least 18 years of age, undergo background checks, and be free from any physical, emotional, or mental condition which might adversely affect the exercise of power by the peace officer. These requirements may vary slightly from state to state, but one that is consistent is that everyone must attend police academy. Police academy is an essential step in becoming a police officer. By graduating from police academy, a person becomes post certified, which is a requirement to become a police officer anywhere. 3 At the academy, a person will take courses on firearms training, patrol techniques, crimes scene procedures, and brain training courses, which train an officer on how to react mentally in certain situations. Physical fitness tests are an essential part of the academy, with strict requirements for both male and female requirements. Being a police officer requires both mental and physical toughness. A career in law enforcement can bring a variety of pay amounts. A standard patrol officer makes on average $34,000 a year. 4 Working for different agencies can bring different pay ranges, anywhere from $25,000 a year to $100,000. A police chief will earn towards the upper end of this range. All police officers will be members of a police union, the largest being the International Union of Police Associations, or the IUPA. 5 Being a member of a union brings benefits such as higher wages, health insurance, and a pension plan. Being a police officer is not one of the highest paying jobs staring off, but with the right promotions, one can earn a very high salary. Being a police officers is a career that is always in demand. In 2010, there were over 750,000 jobs for police officers.

Monday, October 14, 2019

Using The Macro External Environment Analysis

Using The Macro External Environment Analysis Macro external environment here includes the factors such as issues related to politics, economical reforms and achievements, social behaviour, technological enhancements and inventions, environmental changes and environmental concerns and legislation and legislative changes. All these factors bear a significant effect on any industry and business. A business has take into consideration all such effects and then formulate its strategies and policies to work along with them and prosper. PESTEL analysis tool helps in determining the effect of all such factors on an industry and businesses. With the help of PESTEL analysis we will be seeing the affects of such factors on Indian Bakery and Dairy Industry. PESTEL analysis is a technique for identifying and listing the political, economic, social, technological, environmental and legal factors in the general environment most relevant to an organisation. (Boddy, D (2005). Management An Intoduction. 3rd ed. UK: Pearson Education. 88.) Type of Factors Effecting Factors Political Economical Social Technological Environmental Legal Exemption on Customs on Sugar Raw Material Import Shortage of Milk Need for Healthy Eating Habits Cloning of Livestock Change in the Climatic Conditions Raising the Norms for the Probiotic Food VAT on Biscuits Rise in Sugar Production and Duty Free Sugar Imports Problems with Cloned Livestock New Age Packaging Removal of Import Duty on Dairy Products Globalization Incentives to Build Cold Storage Facilities Requirement for Logistics Political Exemption on Customs Duty on Sugar Raw Material Import Due to the shortage in the production of sugar the deadline for the exemption on customs duty on raw sugar imports has been extended by the government to April 1, 2011 (Dey, A Jha, Dilip K (2010) Duty-free sugar imports extended till April 2011, Business Standard). Since sugar is a major input in the bakery, the price of sugar highly influences the price of inputs of the bakery industry. Exemption on customs duty will help in purchasing sugar at lower cost, which in turn will control the cost of production. VAT on Biscuits The VAT of 12.5% on Biscuits, being the only processed food item to attract such high VAT rates, will affect the pricing of the product (Bhushan, R (2009) Biscuit prices to rise by 10%, The Economic Times). Price of the biscuits might need to be increased due to the high VAT rates which may result in switch of brands due to the highly competitive market. Removal of Import Duty on Dairy Products The whole-sale price based inflation indicates that the milk prices have moved up by 14.73% over the last year. Worried about the rising prices government announced the removal of duty on Skimmed Milk Powder (SMP) and other dairy products (Govt removes import duty on dairy products (2010), Business Standard). The imports at cheaper rate would help in reduce the cost factor for dairy products. Incentives to Build Cold Storage Facilities Wastage of food items due to lack of cold storage facilities lead to a loss of Rs. 500 billion every year. The government announces schemes and incentives to attract investments in cold storage warehousing (Union Budget 2010: Cold-storage incentives to attract fresh funds (2010), The Economic Times). Increase in the number of cold storage facilities would help in preserving products better and reduce the wastage cost. Economical Shortage of Milk Even though the milk production has risen by 4.6% compound annual average growth rate, it still cannot match up with the increasing demand. The demand for milk has been growing at a faster rate than the growth rate of milk production resulting in the shortage of milk supply (Milk output would stagnate (2010) The Economic Times). India cannot meet its expected demand if the demand and supply rise at the same rate. For the same the reason, the milk prices are on a constant rise. Price of milk increased by 12.6% to 13.6% (Goyal, K (2010) Indias Food-Price Inflation Holds Near 11-Year High- Business Week). This can cause an increase in the input cost for the dairy products and which in turn can lead to hike in price or lower profit margins. If the company increases the price of its products, it may affect the sales as it might lose on consumers. Rise in Sugar Production and Duty Free Sugar Imports The total sugar production in the first six months ending September 2010 is expected to be 22% more than the output in the unchanged phase last season, the total production expected is at 16.7 million (Press Trust India (PTI) (2010) Sugar output rises 22% in first half of 2009-10, Business Standard). Due to the shortage in the production of sugar the deadline for the exemption on customs duty on raw sugar imports has been extended by the government to April 1, 2011 (Dey, A Jha, Dilip K (2010) Duty-free sugar imports extended till April 2011, Business Standard). The increase in sugar production and the duty exemption on raw sugar can help in purchasing sugar at lower prices and this in turn can help in producing goods at lower prices. Globalization Globalization a universal phenomenon is affecting each and every industry. The world is coming closer, the communication gap is closing and the businesses are going global. This can serve as an opportunity to expand the business to a global level but on the other hand there is a threat of new entrants from international market. Requirements for Logistics Logistics in India suffer due to the poor infrastructure and other limitations. There is a high demand for sophisticated third party logistics so the domestic logistics service providers are trying to improve their service. International participation is also expected in the logistics industry (Pandey, S Basu, A (2010) Logistics cos ramp up supply chain to meet rising demand, The Economic Times). Sophiscticated logistics system will help in proper supply chain management and on time delivery of goods, which help in maintaining the shelf life of goods on meeting the demand on time. Social Need for Healthy Eating Habits Studies say that Indians are more prone to Coronary Artery Disease (CAD), which is the major independent risk factor causing Cardiovascular diseases, due to the smaller calibred arteries found in Indians (Isalkar, U (2009) Indians more prone to heart disease, The Times of India). This suggests that Indians should move towards more healthy food and diet. This could be a new area to explore for Britannia with its new health associated products like Nuti-Choice biscuits and Actimind flavoured milk. Problems with Cloned Livestock Cloned animals are supposed to be suffering from large-offspring syndrome. The mother cows face a problem in giving birth to the cloned animals as they are larger than normal. Also these cloned animals suffer from health issues (Gogoi, P (2007) The case against cloning, BusinessWeek). It is morally wrong to clone animals as they cause problems to the mother during the birth and moreover the cloned livestock suffer from health issues which might make unsafe to consume the produce from them. Technological Cloning of Livestock India, a late entrant in cloning research, is now moving with a great pace in cloning technology. Hand guided cloning technique, a technique very different from the conservative cloning practice has been a successful venture (Mahalakshmi, BV Chowdhary, S (2009) Cloning Glory, The Financial Express). New Age Packaging The new packaging systems help in protecting food from micro-organisms by creating shelter layer. It uses new technologies like oxygen scavenging function, atmosphere control, biodegrability etc. and is low cost (Han, J Packaging Innovations, Bakers Journal). The packaging technology helps in preserving food for longer by protecting them from micro-organisms with the help of new technologies, thus resulting in longer shelf life of the food. The advantage of low cost packing and longer shelf life could be very beneficial for the company in increasing its profit margin. Environmental Change in the Climatic Conditions Climate plays an important role in the agriculture process. The change in the rainfall pattern has been a matter of concern now in India. The agriculture sector in areas which are monsoon dependent suffered badly due to the change in the rainfall pattern. The sector suffered a huge loss in terms of total output (Bhosale, J (2009) Farmers worried over climate disturbances, The Economic Times). The loss in crop will affect the input supply and this might delay or cause problems in the production. So the industry might not be able to meet the demands resulting in the loss of customers. Legal Raising the Norms for the Probiotic Food There is a need for setting the standards for probiotic food. Clinical tests should be conducted on the probiotic foods before they could reach the market for sale. The Indian Council of Medical and Research has submitted the proposal for the same to the government (Das, S (2009) Probiotic food likely to come under clinical trial ambit, The Financial Express). Strict norms will help in raising the quality standards but on the other hand the cost and time of production might subsequently increase. Micro External Environment Analysis Factors that influence the micro external environment are Competitor Rivalry, Threat of New Entrants, Threat of Substitutes, Buyers Power and Suppliers Power. These factors play a vital role in determining the current situation of the business and to plan strategies accordingly. With the help Porters Five Forces we will be analysing these factors and their immediate effect on the company. Five forces analysis is a technique for identifying and listing those aspects of the five forces most relevant to the profitability of an organisation at that time. (Boddy, D (2005). Management An Intoduction. 3rd ed. UK: Pearson Education. 83.) Competitor Rivalry: BIL has a market share of 38% and has been growing at 27%, compared to the industry growth rate of 20% (Saxena, R (2007) Battle-scarred Britannia on expansion spree, Business Standard) and has many competitors based on the nature of product. Parle and ITC (Sunfeast) pose a great competition to BIL (Biscuit Industry: India (2010), Market Research India). BIL earning major of its income from the biscuits (Britannia Annual Report 2007-08 (2008)), and Parle and ITC are the other major players in biscuit market. BIL is also into the production of dairy products, where the two major players in market are Amul and Nestle. Amul is the leader in the dairy industry. There is also a high level of competition from the unorganised baking sector. Overall rivalry is high. Threat of New Entrants: The entry on a small scale dairy industry and in the unorganised baking sector is easy. But on the other hand to enter the large scale dairy industry and organised baking sector a huge amount of investment is required in terms acquiring assets and to establish supply and distribution chains. Government regulations pertaining to food norms and others may also seem to be unattractive. Looking at the latest trends, the bakery industry is expected to earn huge revenues which might attract new entrants (Vijay, N (2008) Indian Bakery sector foresees high growth and increasing interest in product offering, FnBNews.com). So the threat of new entrants is moderate. Threat of Substitutes: Savoury snacks, crisps, cereals, fruits and other fast food can be substituted for biscuits. Dairy products are dubious to be replacing with other products as they key ingredients of majority of peoples diet. So the threat is a very moderate threat of substitutes. Buyers Power: The buyers of these products could be a retailer or the consumer. Both the dairy and bakery industry are price sensitive, so a little increase in price might lead the consumer to shift other brand or product. So the buyers power is calculated to be very strong. Suppliers Power: The major supplies for a bakery industry include wheat, sugar and other agriculture products. And the major supplies for dairy product is milk. Its difficult to bargain with the suppliers of the above mentioned inputs as the price of these inputs is majorly influenced by the production of these inputs. The prices tend to be high as the demand for these products is rising at much faster rate than supply. The secondary supplies include the packaging material. The secondary supplies can be easily substituted with the low-cost ones to save on cost. Overall the suppliers power is assessed to be moderate. Conclusion of Five Forces Analysis: There is an existence of major players in the market with a moderate level of threat of new entrants and substitutes. The suppliers power is moderate but the buyers power is measured to be strong. So the rivalry is suggested to be high. Stakeholders and Corporate Social Responsibilities (CSR) Freedman (1984) defines a stakeholder as any individual or group who can affect, or is affected by, the achievement of the organisations objectives. Further in addition to that, Clarkson (1995), stated that the government and the other communities that effect the working of the business and the market also form as a part of stakeholders. Stakeholders, except the employees, have a high power over the strategic change ideas (Hayes, J (2007). The Theory and Practice of Change Management. 2nd ed. UK: Palgrave Macmillan. 153). Internal Stakeholders The internal stakeholders are the ones associated with the company internally. For BIL its internal stakeholders would be: The Shareholders The Board of Directors, and The Employees Currently, nearly 51% of shares are held by Corporate Bodies and the rest 49% is held by the public (Statement showing shareholding pattern (2009), Britannia Industries Limited). The board consists of 11 members (Company Overview, Britannia Industries Limited) and employees nearly 2000 people (Britannia Industries Ltd. Overview, MarketLine). External Stakeholders The external stakeholders are the ones who are not immediately associated with company but influence the decision making of the company. To BIL the external stakeholders are as follows: Customers Suppliers Contractors Government Regulatory Agenices (like Food Safety and Standards Authority of India, etc.), and Society Britannia being the leader in the baker industry of India has a huge amount of customers to cater. Britannia has to keep up the tastes and quality preferences of its customers. The government plays an important in influencing the market by creating and changing the policies. BIL has to adhere to the rules and regulations formulated by the regulatory agencies. The suppliers and contractors form an important part of a business. Britannia completely relies on its suppliers and contractors for its raw materials. Corporate Social Responsibility (CSR) For years corporate entities followed the practice of providing goods and services and maximizing wealth. But the trends have changed over the period of years. The companies are now expected to be more socially responsible. The company now has to be responsible to the stakeholders, society and environment. They are expected to pay back to the environment and society for all the affects that are caused due to its operations (Idowu, S Filho, W (2009) Global Practices of Corporate Social Responsibility. Berlin: Springer. 1-2). BIL believes in working with the society and the culture. It gives a premier importance to the nation and its policies. It believes in being a good corporate citizen by not just adhering to the rules and regulations but also by helping the community to improve the quality of life. BIL involves itself in initiating and providing support to community health and family welfare, water management, vocational training, educating people and encouraging the application of modern techniques and technologies. BIL believes in ethical behaviour.

Sunday, October 13, 2019

Affirmative Action and Racial Tension Essays -- Argumentative Persuasi

Affirmative Action and Racial Tension    Affirmative action. What was its purpose in the first place, and do we really need it now? It began in an era when minorities were greatly under represented in universities and respectable professions. Unless one was racist, most agreed with the need of affirmative action in college admissions and in the workplace. Society needed an active law that enforced equality during a period when civil rights bills were only effective in ink. With so much of America ¹s work force spawned from integrated schools now, some may question whether racism really is the problem anymore, and many college students might answer yes. They see it on college campuses today, and they are not sure why. Subconscious prejudices, self-segregation, political correctness, reverse discrimination, and ignorance all wade in the pool of opinions surrounding affirmative action and racial animosity. With racial tensions ever present in this country, one might question whether the problems can be solved by affirmative action. Some feel that affirmative action in universities is the answer to the end of racism and inequality. If more black students get into and graduate from good colleges, more of them will go on to even out the lopsided numbers in the work force. Prejudice secretly slips through everyone ¹s thoughts. Or so Barbara Ehrenreich believes when she writes of a quiet, subliminal prejudice that is caused by statistics that prove the fewer numbers of blacks in high profile jobs. When we see ninety percent of leadership roles in the corporate world held by white men, we begin to doubt other ¹s competence in that field. With so many minorities in menial roles, people begin to believe the white man is best for ... ...uys. ² Time 13 March 1995:114. Irvine, Reed, and Joseph C Goulden.  ³The Å’Blame Whitey ¹ Media. ² USA Today Magazine January 1994: 78+. Landes, Alison, et al. Minorities - A Changing Role in America. Wylie, Texas: Information Plus, 1994. 93-111. Martin, Anna. Student Survey. 30 October 1996. Page, Clarence.  ³We, the Indigestibles: The Campus Culture Wars. ² Showing my Color: Impolite Essays on Race and Identity. New York: HarperCollins, 1996. 257-282. Price, Hugh B.  ³The Black Middle Class: Past, Present, Future. ² The State of Black America 1995. Eds. Paulette J. Robinson, and Billy J. Tidwell. New York: National Urban League, 1995. 181-197. Zuckerman, Mortimer B.  ³The Professoriate of Fear. ² US News & World Report 29 July 1991: 64.  ³Going, Going ... ² National Review 29 July 1996: 12.  ³Thumbs Down. ² The Economist 30 March 1996: 30+.

Saturday, October 12, 2019

Imprisoned by Society in The Yellow Wallpaper by Charlotte Perkins Gilm

The Yellow Wallpaper: Imprisoned by Society Charlotte Perkins Gilman's, "The Yellow Wallpaper" is the story of a woman's descent into madness as the result of being isolated as a form of "treatment" when suffering from postpartum depression. On a larger scale, Gilman is also telling the story of how women were kept prisoners by the confines of the society of her time and the penalties these women incurred when they attempted to break free from these confines. In the beginning of the story, the narrator, whose name is never divulg... ...s a fascinating look into the mind of a woman slipping deeper and deeper into mental illness. It is also, however, clearly a statement by Gilman of the absurd confines society places on the women of her time and the extreme consequences that befell the women who attempted to break free of those confines.

Friday, October 11, 2019

Macromedia Dreamweaver Essay

The club will definitely need a web site which they can use to do a great number of things. Some of them are to attract customers and members, post up new events, provide customer support, make new members, submit it to search engines so more people can find out about it and so on. Cost is also a big factor to consider. Having a website is much cheaper than putting up an advert in a local or national publication. Some other advantages of having a website are reduced costs for printing and distributing services and sales information. Increase in customer base as new people learn about the club and its services. The hardware and software needed to make this site includes a web space on the net, a few good WYSIWYG editors for designing the pages like Microsoft FrontPage, Namo Web Editor or maybe Macromedia Dreamweaver and Fireworks depending on the club’s needs. Also you obviously need a computer with an internet connection to make, upload and view the site. The website will have different pages to the site like home, members, contact us, about, events, register and site map. Database: A database would be very useful for the club because currently they have a long list of members and their information and details all on paper. So a computerized way of storing, inputting, viewing and editing data would be extremely useful because it would increase the speed and efficiency at which the staff would view and input data. The database will store information including but not limited to: name, address, email, phone number and date of birth. The hardware which we will need is a computer for making the database and the program. The software which we will need to create the actual database file would be Microsoft Access or SQL Server, and the software which we will need to create the program which can access the database and provide methods for viewing and inputting data could be Visual Basic, Visual C++, Visual C# or any other programming language. We could just create the database and the interface both in Access but a good programming language offers a lot more flexibility and functions. Forms: This can prove to be very useful for the club because currently the club has all of its forms on paper. So with computerized forms, when members want to book a plane for skydiving, or want to enroll for summer bungee jumping classes then the staff can just input the data needed in a Microsoft Word template and print it for the member. The hardware which we may need is a computer for printing and inputting data in forms, printer for printing out forms and receipts. The software which we will need is Microsoft Word with a customized template for each form so the staff can just open Word and load the template so all the fields required would already be there, they would just need to fill them in. Printer: The club will definitely need a good color printer to print out all sorts of things like forms, receipts, posters, banners, leaflets and pictures. The club right now doesn’t have a computer or a printer so they cannot make any banners or posters to advertise their club or any new events or services. Also because they don’t have a printer they cannot print out forms and receipts so they have to right down the information for a receipt and then give it to the member or the customer which is very time consuming and inefficient. The hardware which we will need is obviously a computer to connect the printer with and to send data to the printer so that it can print the desired information. E-commerce: An e-commerce system would also be useful for the club if they want to sell their own extreme sports gear like snowboards, goggles, etc. Or things like Proudlie’s Xtreme t-shirts and caps to promote their club and make it more popular. An online shopping system would enable them a place where members or customers could go, get and purchase sporting gear online. A link to the catalogue would be added to the main website. The online shop would also enable PXtreme to make a lot of extra money which they could use to improve their services. Programs we might need for this could be editors like Microsoft FrontPage or Namo Web Editor. The hardware needed would be a computer with an internet connection to make, upload and view the site. Camera: A camera should be necessary for this club because if the club has a camera then it could do many things like take pictures from events and post them on the site for other members to view. The club could take pictures of the summer programs in action. It could take pictures of the club itself so that people know what it looks like and they might come and enroll for membership or it could take pictures of the staff so that they can post it up on the site in staffing section. With a camera they would be able to upload the pictures onto a computer and then it will be a lot easier for them to make posters and banners because they would be able to insert the club’s pictures in them. The hardware needed would be a computer to upload the pictures on and then print them if needed, and the software required to upload photos will come with the camera. Staffing: The staff in PXtreme is made up of 5 people: the founder, the president, the vice president, secretary and the treasurer. This is the board of directors. These people will be running the club for the next 4 years and they have just been elected by the members of the club apart from the founder who will be looking after the club until he retires. The staff gets a very small salary and this isn’t their full-time job, they have another job besides running the club. These people are running PXtreme just because they love sports. Each person is looked at in detail below. Founder: The founder of this club is Ozzy Kumar who has been with the club ever since it was made. Ozzy grew up in Yorkshire but moved to Hong Kong for financial reasons. He studied in Leeds University and finished his masters in computer science and graduated with first class honors. He doesn’t do much except for making sure that his club is running fine without any problems and is making lots of profit. He is obsessed with extreme sports like snowboarding which is why he opened up this club. He isn’t directly involved with anything going on in the club but he was the one who hired the four people below. President: The president of Proudlie’s Xtreme is Jenice Whitehouse. She grew up in London, driven by her love of history she went on to Bristol University to complete her BA. Jenice is the head of staff and she is the one who comes up with new events, services, makes sure that the staff is doing its job properly and makes sure that the club is running smoothly without any problems. She makes the big decisions for the club like when to buy new equipment and basically supervises everything which is going on. She knows every little nook and cranny of the club because she is always cruising around the club ensuring everything’s working well. The IT needs which would be useful to her would be the website which she would use when she wants to update any events or news. Vice President: The vice president of PXtreme is Robin Hampshire who helps Jenice Whitehouse with everything. He grew up in Scotland and studied in De Montfort University Bedford when he gained a BSC in sport science and a PGCE in Physical Education. He helps to make decisions and also it’s his job to decide what sports the club should provide and when and where the classes and training programs should be. He is never to far from the action and is always involved with all the activities going on. The IT needs which would help him would also be a website and he would use it when he needs to upload information about events and programs. Secretary: The secretary of PXtreme is Ivy Alba who really loves extreme sports and her role in the club is to handle all the paperwork. She is Korean but has lived in Hong Kong. She studied in Newcastle for a BA in Sports Studies followed by time at the University of Exeter, St Luke’s College where she gained her PGCE. She also has to keep track of all the members’ information and details. She is the one who signs up new members and she also handles any phone calls to the club. Ivy is very good at art so she has been assigned to make small posters and leaflets informing members of new events. The IT needs which she would find useful are the database, forms and the printer. She would use the database when she wants to add new members to it or edit member info, and she would use the forms to print and give to the members. Treasurer: The treasurer of PXtreme is Jack Frost who grew up in Japan and is a graduate of Leeds University. Jack only loves two things in life: business studies and extreme sports. He is in charge of all the finance, the funds, revenues and taxes. He decides the membership fees and the fees for specific training programs or summer classes. He sees how much money comes in per month and handles the money accordingly. He decides what equipment needs to be bought. The IT needs which he would find useful would be the e-commerce system. He will figure out the pricing and cost of each product and handle the purchasing process.